NHTSA Complaint #10038301 — 2002 PONTIAC AZTEK

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10038301
Vehicle	2002 PONTIAC AZTEK
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 15, 2003
Date Filed	September 12, 2003
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

BATTERY LIGHT ILLUMINATED AND VEHICLE STARTED TO LOSE POWER.*MR ONCE THE VEHICLE WAS ON THE SHOULDER, IT COMPLETELY DIED. AFTER WAITING FOR 30-40 MIN. FOR ASSISTANCE, THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE FIRESTONE MECHANIC INFORMED THE CONSUMER THE FAILURE OCCURRED AS A RESULT OF THE COMPUTER FAILING TO COMMUNICATE WITH ANOTHER PART. ON THE OTHER HAND, A MECHANIC FROM THE PONTIAC DEALERSHIP STATED THE FAILURE COULD HAVE OCCURRED AS A RESULT OF LOOSE CABLES. THE CONSUMER DISAGREED BECAUSE THE VEHICLE STARTED UP AFTER APPROX. 30 MINUTES. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR EXPENSES PAID TO FIRESTONE TIRE & SERVICE CENTERS FOR DIAGNOSES. *PH *JB

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