NHTSA Complaint #10037303 — 1995 FORD CONTOUR

1995 FORD CONTOUR WAS PULLED OUT OF ONE OF OUR GARAGES AND INTO ANOTHER ONE. GOT OUT OF CAR WENT INSIDE - SOMEONE WALKING BY SAW A FIRE IN THE GARAGE. THIS BLAZE ALMOST BURNED DOWN OUR BUILDING. THE CAR IS A TOTAL LOSS AND FOUND OUT IT WAS THE WIRING HARNESS.FORD WONT BACK THEIR PRODUCT EVEN THOUGH WE FOUND OUT THERE WAS A RECALL ON THE WIRING HARNESS. WE ARE TOTALLY GETTING THE RUN AROUND FROM FORDS SO CALLED CUSTOMER SERVICE. THEY WONT DO ANYTHING BECAUSE OF THE MILES ON THE CAR ARE OVER 100,00. QUALITY IS JOB 1 WITH FORD IS A JOKE. THEY KNEW THESE CARS ARE STARTING FIRES. LUCKY IT DIDNT KILL SOMEONE IN THE FIRE. IT TOOK 4 MEN TO PUT OUT THIS FIRE. I HAVE SEEN ALL OVER INTERNET AND NATIONAL NEWS STORIES ABOUT THIS EXACT SAME PROBLEM. I GUESS CAUSE THERE HAS NOT BEEN ENOUGHT FATALITIES TO FIX THEIR PRODUCT. THIS WIRING HARNESS ALMOST BURNED DOWN OUR BUSINESS - WOULD FORD PAY IT - NO WAY - I TOLD CUSTOMER SERVICE I WAS GOING TO PUT THIS BURNED JOKE OF A CAR ON OUR FRONT LOT AND WRITE ON THE WINDSHIELD "QUALITY IS JOB 1" IF YOU DONT BURN UP IN ONE OF OUR VEHICLES.!! I WANT A RESOLUTION TO THIS MATTER!!!!*AK