NHTSA Complaint #10037136 — 2002 MAZDA PROTEGE EQUIPMENT

Complaint Details

ODI Number	10037136
Vehicle	2002 MAZDA PROTEGE
Component	EQUIPMENT
Date of Incident	August 24, 2003
Date Filed	September 3, 2003
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

PURCHASED A NEW 2002 MAZDA PROTEGE ON 2/20/02 FROM RAMSEY MAZDA, RAMSEY, NJ. OTHER THAN REGULAR OIL CHANGES, ONLY SERVICE TO VEHICLE DONE BY MAZDA DEALER ON 5/8/02 WHEN CAR STALLED AND DEALER INSTALLED NEW COMPUTER. ON 8/24/03, WHILE DRIVING CAR STALLED AND I SAW SMOKE COMING FROM UNDER THE HOOD. OPENED HOOD AND SAW ENGINE COMPARTMENT ENGULFED IN FLAMES. FIRE DEPARTMENT CALLED AND PUT OUT FIRE BUT NOT BEFORE EXTENSIVE DAMAGE DONE TO FRONT OF CAR. INSURANCE COMPANY HAS DEEMED CAR TOTALLED. MAZDA CLAIMS THEY HAVE NO INVESTIGATIVE TEAM TO DETERMINE CAUSE OF FIRE AND THAT MY INSURANCE COMPANY SHOULD HIRE AN INDEPENDENT INVESTIGATOR. INSURANCE COMPANY REFUSES TO HIRE INVESTIGATOR. *AK

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