NHTSA Complaint #10037132 — 2000 FORD EXCURSION

LEFT FRONT TIRE BLOW OUT....MY WIFE SHARON SERNE WAS DRIVING EAST ON HWY 50 COMING UP TO THE ELDORADO HILLS EXIT WHEN OUT OF NO WARE THE LEFT FRONT TIRE (FIRESTONE RS4 LT265-75-16) OF OUR 2000 FORD EXCURSION BLEW OUT, SHE WAS PULLED HARD INTO THE CENTER GUARDRAIL AND DID EXTENSIVE DAMAGE TO THE ENTIRE LEFT SIDE OF OUR VEHICLE. SHARON DID A GREAT JOB ON AVOIDING ANY OTHER PERSONS OR DOING FURTHER DAMAGE TO THE VEHICLE AS IN ROLLING OR GOING OVER THE EMBANKMENT THAT WAS UP AHEAD. WHEN WE BOUGHT THE VEHICLE I LOOKED INTO THE FIRESTONE TIRE PROBLEMS JUST FOR THIS KIND OF CONCERN AND AT THE TIME COULD NOT FIND ANY TYPE PROBLEMS SO I FELT OK ABOUT THEIR TIRES. UNTIL NOW IM VERY CONCERNED ABOUT THE QUALITY OF THE TIRES THAT MY FAMILY WILL HAVE ON THE CARS WE DRIVE. THANK YOU FOR YOUR TIME I KNOW ITS IMPORTANT, IF YOU CAN HELP BY POINTING ME IN THE RIGHT DIRECTION I WOULD REALLY APPRECIATE IT. THE SENRE FAMILY. *AK