NHTSA Complaint #10037119 — 1999 FORD EXPLORER SPORT

ABOUT 3 WEEKS AGO, AFTER PARKING MY 1999 FORD EXPLORER (VIN [XXX], PURCHASED FROM HALL FORD, NEWPORT NEWS, VA ON DECEMBER 16, 1998), I ACCIDENTALLY DROPPED THE KEYS BETWEEN THE DRIVERS SEAT AND CENTER CONSOLE. THERE IS ADEQUATE ROOM TO SLIP ONES HAND BETWEEN THE TWO, SO I DID SO IN ORDER TO RETRIEVE THE KEYS. AS I WAS PULLING MY HAND BACK UP, I FOUND THAT THE HORIZONTAL PIECE OF PLASTIC ABOUT HALF WAY DOWN THE SIDE OF THE CONSOLE WAS RAZOR-SHARP, AND HAD CAUSED A SIGNIFICANT AMOUNT OF INJURY TO MY RIGHT HAND (PHOTO AVAILABLE UPON REQUEST). IN ADDITION TO THE PHYSICAL DISFIGUREMENT, I WAS IN PAIN FOR SEVERAL DAYS, AND HAD TO USE ANTIBIOTICS TO BEAT BACK A RESULTING SECONDARY INFECTION FROM THE WOUND.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR