NHTSA Complaint #10037071 — 1995 FORD WINDSTAR

ON THE DATE INDICATED BELOW WHILE TRAVELLING WITH MY CHILDREN (THE YOUNGEST ONLY 18 MONTHS OLD) AND MY MOTHER TO VISIT RELATIVES IN LEONARDTOWN MD, APPROXIMATELY 4 HOURS FROM MY HOME, MY 1995 FORD WINDSTAR TRANSMISSION FAILED COMPLETELY, SHORTLY AFTER EXITING THE FT. MCHENRY TUNNEL, WHICH WAS VERY CROWDED. I HAD THE VAN CHECKED BEFORE I LEFT FOR MY DESTINATION, PARTICULARLY THE TRANSMISSION FLUIDS AND OTHER FLUIDS, AND THERE WAS NO INDICATION THAT FAILURE WAS IMMINENT. I WAS STRANDED BY THE SIDE OF THE ROAD FOR OVER 2 HOURS, BUT CONSIDER MYSELF LUCKY BECAUSE IF THIS VAN HAD STALLED IN THE TUNNEL, WE PROBABLY WOULD HAVE BEEN KILLED. THE PROBLEM IS THAT THIS IS THE THIRD TIME THE TRANSMISSION HAS FAILED ON THIS VEHICLE WHICH ONLY HAS 73,400 MILES. I AM CURRENTLY LOOKING AT AN OUT OF POCKET EXPENSE OF $2,000.00 AND I WOULD LIKE TO KNOW WHAT THE PROBLEM IS WITH THIS VAN, WHICH HAS CONSISTENTLY GIVEN ME PROBLEMS SINCE I PURCHASED IT. I HAVE ALSO FILED A COMPLAINT WITH THE FORD COMPANY, BUT HAVE NOT YET HEARD FROM THEM. I HAVE FILED NUMEROUS COMPLAINTS WITH FORD REGARDING THE 1995 WINDSTAR (WHICH VARIOUS FORD EMPLOYEES HAVE TOLD ME IS ONE OF THE WORST VEHICLES EVER MADE) AND THE COMPANY DOES NOT WANT TO ACKNOWLEDGE THAT THE VAN IS INDEED A LEMON. I PAID GOOD MONEY FOR THIS VAN, AND EXPECT TO LAST A LITTLE LONGER THEN IT HAS. THANK YOU FOR TAKING THE TIME TO REVIEW THIS COMPLAINT. *AK