NHTSA Complaint #10037001 — 2003 FORD F-350 SD ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	10037001
Vehicle	2003 FORD F-350 SD
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	August 27, 2003
Date Filed	September 1, 2003
Mileage	2,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

MY 2003 F-350 SUPER DUTY 5.4, WITH 3,500 MILES HAS AN ENGINE KNOCK ON COLD START-UP.THE DEALER HAD THE TRUCK FOR A WEEK, AND SAID THIS IS NORMAL.I TOOK AN OIL SAMPLE, AND HAD IT TESTED, AND WAS TOLD THE SAMPLE HAD TO COME FROM A HIGH MILEAGE MOTOR,THE SAMPLE SHOWS TRACES OF BEARING MATERIAL.THE DEALER SAYS THIS IS NORMAL FOR "BREAK-IN" OIL.I THINK THERE IS MORE WRONG, AND DON'T WANT TO RUIN IT.THIS IS A $30,000 TRUCK, AND I CAN'T SEE TEARING IT UP.*AK

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