NHTSA Complaint #10034409 — 2003 FORD EXCURSION ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10034409
Vehicle	2003 FORD EXCURSION
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	April 1, 2003
Date Filed	August 22, 2003
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

WITHOUT WARNING THE VEHICLE STALLED. DEALER HAD ATTEMPTED TO REPAIR THE VEHICLE THREE TIMES, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. DEALER WAS PROCESSING THIS VEHICLE UNDER THE LEMON LAW. *AK FORD REMOVED THE ENTIRE MOTOR THEY HAD THE VEHICLE FOR 1 WEEK FOR THE SECOND TIME. THEIR SOLUTION WAS THAT THE PROBLEM WAS THE FRONT TIRES. (THE CONSUMER DISAGREED AND STATED VEHICLE DID NOT STALL BECAUSE OF BAD TIRES. *SCC *JB

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#10049130 — December 3, 2003 — DEALERSHIP HAS REFUSED TO REPAIR ( WARRANTY ) MY 4 MONTH OLD 2003 FORD EXCURSION. THE DOOR LOCKS DO NOT WORK, THE RO...

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