NHTSA Complaint #10033808 — 1998 CADILLAC CATERA SUSPENSION

Complaint Details

ODI Number	10033808
Vehicle	1998 CADILLAC CATERA
Component	SUSPENSION
Date of Incident	August 12, 2003
Date Filed	August 13, 2003
Mileage	21,083 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

REAR TIRE WORE OUT PREMATURELY, CAUSING TIRE TREAD ON THE INSIDE TO SHOW. DEALER NOTIFIED. *AK THE REAR TIRES WORE ON THE INSIDE BECAUSE OF TOO MUCH NEGATIVE CAMBER. NEW TIRES WERE PURCHASED AND INSTALLED. THE CONSUMERS CASE WENT TO ARBITRATION BUT WAS REJECTED BECAUSE THE PROBLEM WOULD REQUIRE A DESIGN CHANGE WHICH WAS BEYOND THE SCOPE OF ARBITRATION. THE CONSUMER CALLED CADILLAC TO BUT A RETROFIT KIT TO ADJUST THE CAMBER BUT NO KIT WAS AVAILABLE. A DESIGN CHANGE WAS MADE WHICH WAS NOT INTERCHANGEABLE. THE MANUFACTURER MADE A DESIGN CHANGE AND THE CONSUMER BELIEVES THEY SHOULD RETROFIT ALL 1998 CATERA'S. *TS *NLM

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