NHTSA Complaint #10033141 — 1999 FORD EXPEDITION

ENGINE PROBLEMS, I PURCHASED A 1999 FORD EXPEDITION 4X4 USED DEC. 21 2002, IN FEB 2003 I HAD TO TAKE IT BACK TO THE DEALER FOR A HEAD GASKET PROBLEM, HAD TO HAVE THAT REPAIRED, AFTER THAT WAS REPAIRED WHILE STILL IN THE SHOP THE MECHANIC COULDN'T GET IT TO RUN SMOOTH. I WAS TOLD THAT IT WAS MISSING AND WAS BARELY RUNNING, IT WOULD HARDLY TAKE OFF AND ONCE YOU GOT ROLLING IT WOULD SPIT AND SPUTTER AND CUT OFF WHILE DRIVING DOWN THE ROAD. I FINALLY GOT IT BACK 2 WEEKS LATER, WHEN I ASKED WHAT THE PROBLEM WAS I WAS GIVEN THE RESPONSE, WE DON'T KNOW WE JUST REPLACED PARTS UNTIL IT WAS RUNNING SMOOTH? WHAT KIND OF ANSWER WAS THAT? NOW HERE IT IS AUG 2003 AND THE ENGINE IS KNOCKING! I TOOK IT STRAIGHT TO THE DEALER AND THEY SAID YEP SOUNDS LIKE YOU'VE GOT EITHER A BAD BEARING OR SOME KIND OF ROD WAS BAD???? HELLO???? THEN I WAS TOLD TO BRING IN BACK IN A FEW DAYS THAT THEY COULDNT INSPECT IT COMPLETELY AT THE MOMENT. THEN I WAS TOLD NOT TO BE DRIVING IT, OK HOW DO I GET IT HOME IF I CANT DRIVE IT? HOW DO I GET IT BACK IN A FEW DAYS IF I CANT DRIVE IT? I PAID A LOT OF MONEY FOR THIS PIECE OF JUNK, WHY SHOULD I PAY $20,000 FOR A VEHICLE AND HAVE TO PAY ANOTHER $5,000 IN 6 MONTHS JUST TO BE ABLE TO DRIVE IT AGAIN? WHATS UP WITH FORD? ARE THEY SO HARD UP FOR MONEY THAT THEY HAVE TO SHAFT THEIR CUSTOMERS? WAY TO GO FORD!! KEEP UP THE SHAFTY WORK WE ALL (CUSTOMERS) LIKE TO PAY $20,000 + FOR A HUNK OF JUNK THAT WE HAVE TO KEEP PUTTING MONEY INTO. I CANT BELIEVE IM PAYING PAYMENTS ON A VEHICLE THAT I CANT EVEN DRIVE, THAT REALLY SUCKS. TO BAD THERE ISN'T ANYBODY THAT CAN MAKE FORD DO SOMETHING ABOUT THOSE BAD MOTORS AND ALL THE OTHER PROBLEMS THEY ARE HAVING, YES I WORK EVERYDAY TO PAY FOR THIS LEMON VEHICLE AND WHATS EVEN WORSE IS THAT I HAVE TO BUM A RIDE TO WORK, NOW THATS SAD WITH A NICE EXPENSIVE VEHICLE SITTING IN MY GARAGE.*AK