NHTSA Complaint #10032993 — 2001 GMC YUKON XL

I CURRENTLY OWN (PURCHASED NEW) A 2001 YUKON XL WHICH IS EQUIPPED WITH A REAR TAILGATE HAVING A HINGED REAR WINDOW WHICH ALLOWS ACCESS TO THE REAR COMPARTMENT WITHOUT OPENING THE TAILGATE. *AK THE REAR TAILGATE GLASS IS SECURED TO THE TAILGATE VIA TWO HINGES WHICH ARE SECURED TO THE GLASS BY AN ADHESIVE. THE PASSENGER SIDE WINDOW HINGE HAS DELAMINATED FROM THE TAILGATE GLASS RESULTING IN THE WINDOW BEING SECURED TO THE VEHICLE WITH ONE HINGE. THERE IS NO MECHANICAL SECUREMENT TO THE GLASS. I HAVE BEEN TOLD BY SEVERAL DIFFERENT SERVICE PROFESSIONALS (INSIDE AND OUT OF GM) THAT THIS IS A KNOWN PROBLEM. HOWEVER, NO SERVICE BULLETINS OR RECALLS EXIST TO REPAIR THE HINGE FAILURE. I HAVE BEEN ATTEMPTING TO WORK THIS ISSUE WITH THE GMC CUSTOMER SERVICE TEAM AND HAVE A CASE OPENED (1-122096729). I BELIEVE THAT OPENING THE DOOR WINDOWS ON THE VEHICLE WOULD CAUSE ADDITIONAL STRESS ON THE REMAINING HINGE. THEREFORE, I BELIEVE THIS IS A POTENTIAL SAFETY ISSUE SINCE THE WINDOW COULD BREAK FREE FROM THE VEHICLE IF THE SECOND HINGE FAILS RESULTING IN A SAFETY HAZARD FOR ANY VEHICLE DIRECTLY BEHIND OR ADJACENT TO THE VEHICLE. IF YOU HAVE ANY QUESTIONS, PLEASE CALL.