NHTSA Complaint #10032914 — 1999 SUBARU FORESTER SUSPENSION:FRONT:WHEEL BEARING

Complaint Details

ODI Number	10032914
Vehicle	1999 SUBARU FORESTER
Component	SUSPENSION:FRONT:WHEEL BEARING
Date of Incident	August 13, 2003
Date Filed	August 15, 2003
Mileage	24,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OR

Consumer Description

THE CAR IS 4 YEARS OLD WITH 24100 MILES. AT 16000 MILES, RIGHT REAR WHEEL BEARING FAILED AND WAS REPLACED UNDER WARRANTY. AT 22000 MILES, RIGHT REAR BEARING NOISE RETURNED AND THE DEALER 'ADJUSTED' THE BEARING FOR 'FREE', EVEN THOUGH THE 3 YEAR WARRANTY HAD PASSED. AT 24100 MILES, THE BEARING FAILED WITH GRINDING AND SMOKING WHILE VEHICLE WAS ON THE HIGHWAY. DEALER REFUSED TO COVER THE EVENT UNDER WARRANTY.A TECHNICIAN AT THE DEALERSHIP TOLD CONSUMER THAT OTHER FORESTERS WERE HAVING SIMILAR BEARING PROBLEMS,AND THAT THEY WE RETOLD TO STOP USING THE OEM BALL BEARINGS, AND GO TO A ROLLER BEARING.*AK

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