NHTSA Complaint #10032201 — 2002 JEEP GRAND CHEROKEE

AFTER 1200 MILES THE VEHICLE BEGAN MAKING A NOISE SIMILAR TO A "CRICKET" CHIRPING. THE DEALER INSTRUCTED THE CONSUMER TO WAIT UNTIL THE NOISE BECAME LOUDER SO THEY COULD PIN POINT WHERE THE NOISE WAS COMING FROM. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER ONCE THE NOISE BECAME LOUDER, BUT THE DEALER WAS UNABLE TO DETERMINE CAUSE. *AK THE PROBLEM WAS A NOISE THAT CAME BETWEEN 65-75 MILES PER HOUR. A NEW DRIVE SHAFT WAS PLACED IN THE VEHICLE, BUT THE NOISE REMAINED. CHRYSLER TESTED THE VEHICLE AND STATED THAT THE NOISE WAS NORMAL. CHRYSLER ALSO STATED THAT THEY WOULD NO LONGER PAY FOR ANY ATTEMPTS TO FIX THE PROBLEM. *SCC *JB