NHTSA Complaint #10031787 — 1999 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10031787
Vehicle	1999 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date Filed	July 31, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

CONSUMER CALLED COMPLAINING ABOUT THE FRONT BALL JOINTS. ALSO STATED THAT CONSUMER HAD TO HAVE THEM REPLACED BECAUSE THEY WERE FALLING APART. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. *PH MECHANIC REPAIRED THE VEHICLE AT A RATE OF 50/50% BECAUSE OF THE WARRANTY. CONSUMER WAS INFORMED HE SHOULD'VE BROUGHT THE VEHICLE IN AT 36,000 SO THE REPAIRS COULD'VE BEEN FULLY COVERED. *PH

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