NHTSA Complaint #10031123 — 1997 NISSAN ALTIMA

CAR CAM SHAFT BROKE TOOK IT TO DEALER TO BE REPAIRED THEY SAID THAT ENGINE NEEDS TO BE REPLACED. I ASKED WHAT CAUSED THE CAM SHAFT TO BREAK THEY SAID I HAVENT BEEN GETTING OIL CHANGES AND DID NOT TAKE CARE OF THE CAR. WHICH IS NOT THE CASE. I CALLED DEALERSHIP AND SPOKE WITH SERVICE MANAGER AND EXPLAINED TO HIM THAT I HAD ALL MY SERVICES DONE WITH THEM HE LOOKED UP INFORMATION AND AGREED THAT I DID HAVE ALL SERVICE MAINTENCE DONE AT THEIR SERVICE DEPARTMENT. I HAVE ALL OF THE INVOICES TO PROVE THIS. I FEEL THAT DUE TO IMPROPER MAINTENANCE NEGLECT ON THEIR BEHALF IS THE REASON THIS HAPPENED. THEY REPLACED THE ENGINE WITH A USED ENGINE WHICH HAS 74,OOO MILES WHICH MEANS THIS ENGINE HAS MORE MILES THAN THE ORIGINAL ENGINE. THE TOTAL COST AT MY EXPENSE IS 2739.84. THIS USED ENGINE CARRIES A 90 DAYS WARRANTY ON PARTS ONLY. MY COMPLAINT IS THAT I PURCHASED THIS 1997 NISSAN ALTIMA GXE WHICH ONLY HAD 39513 MILES. THE CURRENT MILEAGE ON THIS VEHICLE IS 64,878. I FEEL I SHOULD NOT HAVE TO PAY THE REPAIRS DUE TO THEIR IMPROPER MAINTENANCE.