NHTSA Complaint #10030906 — 2003 JEEP WRANGLER

I WOULD LIKE TO REQUEST YOUR HELP REGARDING WINDSHIELD DAMAGE THAT OCCURRED ON I395 IN VIRGINIA. I HAVE ATTEMPTED TO CONTACT THE COMPANY WHICH OWNS OF THE DUMP TRUCK BY PHONE, EMAIL, AND REGULAR MAIL (WITH DELIVERY CONFIRMATION), AND HAVE RECEIVED NO RESPONSE. I ALSO SUBMITTED A COMPLAINT TO FAIRFAX COUNTY CONSUMER SERVICES DIVISION BUT WAS TOLD THAT THEY ONLY HANDLE COMPLAINTS REGARDING THE SALE OR PURCHASE OF AN ITEM. BELOW IS A COPY OF THE LETTER I SENT TO OWENS & SPARROW, WHOSE DUMP TRUCK CAUSED THE DAMAGE. I HAVE CONTACTED VDOT AS WELL, BUT WOULD LIKE TO REQUEST YOUR HELP IN ADDITION TO VDOTS. I FEEL VERY STRONGLY THAT IT IS THEIR RESPONSIBILITY TO REIMBURSE ME FOR THE REPLACEMENT OF MY WINDSHIELD. I WOULD GREATLY APPRECIATE YOUR HELP WITH THIS MATTER. JUNE 19, 2003 OWEN & SPARROW, LLC PO BOX 1595 LORTON, VA 22199 DEAR READER: AT APPROXIMATELY 12:15 P.M. ON THURSDAY, MAY 22, 2003, THE WINDSHIELD OF MY 2002 JEEP WRANGLER WAS STRUCK BY ROCK-LIKE DEBRIS THAT FLEW OUT OF AN OWEN & SPARROW, LLC DUMP TRUCK TRAVELING DIRECTLY IN FRONT OF ME. THIS RESULTED IN TWO CHIPS ON THE DRIVERS SIDE OF MY WINDSHIELD. AT THAT TIME, I WAS HEADING NORTH ON I395 AND WAS JUST SOUTH OF EXIT 7 (GLEBE ROAD). THE LICENSE PLATE NUMBER OF THAT DUMP TRUCK WAS 604-442; HOWEVER, I WAS UNABLE TO SEE WHICH STATE THE LICENSE PLATE WAS FROM. THE DUMP TRUCK ALSO HAD A 1-800-827-SAFE STICKER ON THE BACK OF IT WITH THE NUMBER PG763. AS A RESULT OF THIS DAMAGE, I NEED TO HAVE THE WINDSHIELD REPLACED. SINCE I KNOW THAT THIS DAMAGE WAS DIRECTLY CAUSED BY DEBRIS FROM ONE OF YOUR DUMP TRUCKS, I WOULD LIKE TO REQUEST REIMBURSEMENT OF $389.82. THIS AMOUNT INCLUDES THE COST OF A REPLACEMENT WINDSHIELD AS WELL AS REPLACEMENT OF TWO DECALS ON THE WINDSHIELD THAT ALSO HAVE TO BE REPLACED (FAIRFAX COUNTY VEHICLE DECAL AND EMISSION INSPECTION DECAL).