NHTSA Complaint #10030727 — 2001 CHRYSLER 300M

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	10030727
Vehicle	2001 CHRYSLER 300M
Component	STEERING:RACK AND PINION
Date of Incident	July 31, 2003
Date Filed	August 4, 2003
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

PER DEALER "STEERING RACK HAS INTERNALLY FAILED AND NEEDS REPLACED". THE CAR WAS BOUGHT USED WITH 32,000 MILES AND CONDITION EXISTED THEN ALTHOUGH I DID NOT RECOGNIZE IT AT THE TIME. CAR NOW HAS 44,000 MILES. THE STEERING FELT A LITTLE LOOSE AND FRONT TIRE WEAR WERE MY ONLY CLUES AND I ATTRIBUTED THOSE TO CAR POSSIBLY BEING OUT OF ALIGNMENT. TOOK CAR IN FOR ALIGNMENT AND TOLD COST TO FIX RACK WILL BE $1,100 OR AS MUCH AS $1,500 IF TIE RODS NEED REPLACED. NOT A PLEASE EXPERIENCE WITH MY FIRST CHRYLSER PRODUCT AND ON THEIR "PREMIUM" CAR NO LESS. *AK

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