NHTSA Complaint #10030686 — 2001 CHRYSLER PT CRUISER

YOU CAN DIAL GOODYEAR AT 1-800.321.2136 PRESS 1 THEN, PRESS 3. ASK ABOUT GOODYEAR CASE # 559-496. IT INVOLVES MY PT CRUISERS, ITS ORIGINAL SETS OF TIRES AND CONTINUED PROBLEMS. I WAS WORRIED ABOUT HAVING FUTURE BLOW-OUTS. ITS A MATTER OF SAFETY. GOODYEAR REASONABLY, ADJUSTED THREE TIRES FOR ME AFTER I EXPLAINED MY BLOW OUTS SITUATION. I FOLLOWED UP AGAIN WITH GOODYEAR, AND TOYO (FILE # 035253), EXPLAINED THE 16 INCH WHEEL SAGA. HOW I SPENT A YEAR GOING FROM DEALERSHIP TO DEALERSHIP COMPLAINING ABOUT THE 16 INCH WHEELS AND THE TIRE BLOW-OUTS. THEY NEVER RECORDED MY RIM COMPLAINTS NO MATTER WHICH DC 5 STAR DEALERSHIP I WENT TOO. THEY WOULD RECORD THE CRUISERS MILEAGE, AND ANY WARRANTED ITEMS THEY COULD BILL DC FOR, BUT NEVER A WHEEL OR TIRE COMPLAINT. I QUESTIONED THE SERVICE MANAGERS AND THE MECHANICS AND THEY ALL REPEATED. NO ONE (WE KNOW OF) IS COMPLAINING ABOUT LOW MILEAGE UNEVEN TIRE WEAR, DIFFICULTY BALANCING OR PULLING TIRES, RIMS OUT OF ROUND, BENT, CORRODED, PEELING OR RUSTED RIMS. AND NO ONE IS REPORTING TIRE BLOW-OUTS ON THE PT CRUISER. DC HAS NO TECHNICAL SERVICE BULLETINS ABOUT THESE ISSUES. I REPORTED TO GOODYEAR AND TOYO COSTUMER SERVICE DEPARTMENT AS A FOLLOW-UP. I REVIEWED THE FINDINGS FROM PRITZ DC S 5 STAR DEALERSHIP. AS IT GOES, ITS NOT THE TIRES--ITS THE RIMS. THESE ALLOY WHEELS ARE OUT OF ROUND, BENT, CORRODED, SOFT, RUSTED ON THE STREET FACE OF THE WHEELS WITH RUST AND PEELING CHROME AROUND LIPS RIM WHICH SEALS TO THE TIRE ON THE INSIDE WHICH YOU CANNOT SEE. OTHER PT OWNERS ARE ALSO HAVING SIMILAR PROBLEMS WITH THESE 16 IN WHEELS WHICH THEYVE ALSO REPORTED TO GOODYEAR. THEY DESERVE TO BE NOTIFIED. THE PAINT AND BODY DAMAGE ON OUR PT CRUISER IS FROM RIDING BLOWN-OUT TIRES OFF THE SIDE OF THE ROAD. THANK GOD WE ARE STILL ALIVE. *AK