NHTSA Complaint #10030627 — 1999 CHRYSLER TOWN AND COUNTRY

SEATS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10030627
Vehicle	1999 CHRYSLER TOWN AND COUNTRY
Component	SEATS
Date of Incident	January 24, 2003
Date Filed	August 2, 2003
Mileage	67,027 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

I OWN A 1999 TOWN & COUNTRY LXI. ON JAN. 24, 2003 I HAD TAKEN IT TO MY LOCAL GARAGE FOR A BROKEN SEAT . I WAS INFORMED THAT THE SEAT TRACK AT THE MOTOR ASSEMBLY WAS BROKEN. CHRYSLER'S POSITION IS THAT THIS IS MY RESPONSIBILITY. IT IS MY CONTENTION THAT A SEAT SHOULD BE ABLE TO WITHSTAND THE IMPACT OF A CRASH, AND NOT FAIL DUE TO NORMAL WEAR AND TEAR. TO ME , THIS IS A VERY SERIOUS SAFETY ISSUE.*AK

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