NHTSA Complaint #10030410 — 2001 FORD EXPLORER SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10030410
Vehicle	2001 FORD EXPLORER
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	July 12, 2003
Date Filed	July 30, 2003
Mileage	40,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

40,500 MILES, FORD EXPLORER V8. VEHICLE WOULD SWAY AND PULL SIDE TO SIDE FROM FRONT END, MOSTLY UNSAFE AT HIGHER SPEEDS ON HIGHWAY. DEALER (MILLER FORD , MRT. 38 , MOUNT HOLLY, NJ)SAID IT NEEDED BOTH FRONT BALL JOINTS REPLACED. I HAD THEM REPLACED FOR $700 VEHICLE HAS NEVER DRIVEN THE SAME AND DOES NOT "FEEL" SAFE ON THE ROAD AT HIGH SPEEDS. FEELS LIKE FRONT END DRIVER SIDE HAS A MAJOR PROBLEM WAITING TO HAPPEN AND DEALER SAYS IT IS FINE. ANY BUMPS OR POTHOLES MAKE IT SOUND LIKE THE FRONT DRIVER WHEEL FROM THE JOINT IS GOING TO COME LOOSE SOMETIME.*AK

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