NHTSA Complaint #10030392 — 2000 FORD WINDSTAR

WHILE ATTEMPTING TO MAKE A LEFT HAND TURN AT STOP SIGN I HEARD A "CLUNCK" AND COULD NOT DRIVE FORWARD. AFTER A FEW CARS DROVE AROUND ME AND MY YOUNG CHILDREN SOMEONE FINALLY STOPPED TO PUSH MY WINDSTAR INTO A PARKING LOT THAT WAS CLOSE BY. I NEEDED TO HAVE THE VAN TOWED AND WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED. I HAVE 37200 MILES ON THIS VEHICLE AND IT IS NOT QUITE 4 YEARS OLD. AS ANGRY AS I AM I ALSO HAVE TO BE THANKFUL THAT THIS SUDDEN TRANSMISSION FAILURE DIDN'T HAPPEN JUST 2 WEEKS EARLIER WHEN MY FAMILY AND I WERE ON VACATION IN VIRGINIA. I AM LOOKING TO FORD AT THIS TIME TO HAVE MY VEHICLE FIXED WITH ASSISTANCE THROUGH A "GOODWILL" PROGRAM SO FAR I HAVE NOT BEEN SUCCESSFUL. I ALSO UNDERSTAND THAT THIS IS A COMMON PROBLEM THAT FORD SEEMS TO BE AWARE OF.