NHTSA Complaint #10030042 — 2002 SATURN LS

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10030042
Vehicle	2002 SATURN LS
Component	SUSPENSION
Date of Incident	July 22, 2003
Date Filed	July 24, 2003
Mileage	39,061 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

SINCE THE VEHICLE WAS PURCHASED THE DEALER HAS REPLACED 5 SETS OF TIRES. THE TIRES WERE REPLACED BECAUSE THEY CONSTANTLY CUPPED. THE DEALER REPLACED THE TIRES, INSTALLED A SHIM KIT AND ADJUSTED THE FRONT TOE, BUT NONE OF THOSE REPAIRS STOPPED THE TIRES FROM CUPPING. THE CONSUMER CONTACTED THE MANUFACTURER AND REQUESTED THAT THEY RE-PURCHASE THE VEHICLE. THE MANUFACTURER DENIED THE REQUEST BUT OFFERED TO EXTEND THE WARRANTY TO 75,000 MILES. THE CONSUMER IS CONVINCED THAT THE PROBLEM WILL RE-OCCUR. *AK *SCC *NLM

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