NHTSA Complaint #10029308 — 2000 CHEVROLET MALIBU

MAY 02 MY VEHICLE WAS TAKEN IN FOR BRAKES AND FRONT END NOISE, THE BRAKES WERE REPLACED AND WAS TOLD THAT THE DEALERSHIP DID NOT HAVE TIME TO CORRECT THE FRONT END PROBLEM (WHICH THEY NOTED WAS COVERED BY MY WARRANTY) AND TO RESCHEDULE FOR THAT PROBLEM. I DID SO IN JULY 02 AND AT THAT TIME, THEY CHARGED ME FOR THE WORK AND TRIED TO BLAME ME FOR THE PROBLEM SO I PAID $281.75 FOR THIS WORK WHICH WAS PREVIOUSLY NOTED THAT WOULD BE COVERED BY MY WARRANTY. MY BATTERY HAS BEEN REPLACED 3 TIMES. THE VEHICLE WAS OVERHEATING SEVERAL TIMES: IN OCTOBER 3, 2002, OCTOBER 29, 2002, AND IN DECEMBER 2002. I WAS FORCED TO PAY FOR AT A COST OF $280.52 FOR THE DEC. 2002 PROBLEM. IN MARCH 2003 THE VEHICLE WAS TAKEN IN TO THE DEALERSHIP AGAIN FOR FRONT SUSPENSION NOISE, AND IT WAS DETERMINED THAT A RIGHT UPPER STRUT MOUNT HAD CALLAPSED. IN MAY 2003 THE VEHICLE HAS AGAIN OVERHEATED AND THEY COULD NOT EXPLAIN WHY THE PROBLEM CONTINUES. THE YOUNG MAN THAT I SPOKE WITH WHEN I ARRIVED INDICATED THAT THEY (THE DEALERSHIP) WAS UNSURE AS TO WHY THE VEHICLE WAS OVERHEATING AND TO JUST DRIVE IT BECAUSE HIS TRUCK DOES IT ALL THE TIME ON THE HIGHWAY AND THEY HAD NO EXPLANATION AS TO WHY THE BATTERIES THAT THEY WERE REPLACING KEPT CRACKING AND LEAKING. WHEN I EXPRESSED MY CONCERN REGARDING THE PROBLEM AND MY SAFETY CONCERNS, HE JUST BLEW ME OFF AS IF I WAS JUST COMPLAINING. ONCE AGAIN, IT IS NOW JULY 2003 AND FOR THE 4TH TIME, MY VEHICLE IS OVERHEATING AND OVERHEATING. IN ADDITION ON SERVERAL OCCASIONS I ALSO INDICATED TO THE DEALERSHIP, THAT THERE WAS A VIBRATING AND SHIMBLING WHEN MY BRAKES ARE APPLIED AND IT MAKES IT HARD TO CONTROLL THE VEHICLE, NOT ONCE WOULD THEY ADDRESS THE ISSUE WITH ME NOR HAVE I BEEN NOTIFIED OR ANY DEFECTS OR RECALLS WITH THE BRAKE SYSTEM FOR THE 2000 CHEVY MALIBU. I AM VERY CONCERNED WITH MY SAFETY. IN ADDITION, MY TIRES CONTINUOUSLY LOOSE AIR AND THE TREAD IS SEPARATION FROM MY LEFT REAR TIRE.*AK