NHTSA Complaint #10029231 — 2000 CHRYSLER 300M

WINDOWS STICK TO WEATHER STRIPING/MOLDING CAUSING MOTORS TO STOP WORKING. CONTINUOUS PROBLEM. CAN'T AFFORD TO FIX REAR WINDOWS, SO THEY NO LONGER OPEN. MOTORS ARE BURNING OUT BECAUSE OF DEFECTIVE WEATHER STRIPING MATERIAL. NORMALLY HAPPENS DURING WARMER TIME OF YEAR. DEALER SAYS THAT IT'S NORMAL FOR ALL 3 OR 4 TO STOP WORKING AT SAME TIME - PAY THE $800 TO GET IT FIXED - AGAIN. HAZARD - PASSENGERS IN BACK SEAT CANNOT GET WINDOW TO ROLL DOWN IN AN EMERGENCY - SAME IN FRONT SEAT WHEN THEY STICK. CHRYSLER ACKNOWLEDGES PROBLEM IN SERVICE BULLETINS. THEIR 'EXPERT ADVICE' TO SERVICE DEPARTMENTS: USE A CREDIT CARD TO UNSTICK WINDOWS. USE SILICON SPRAY TO KEEP WINDOWS FROM STICKING. WE DID THAT. THEY STILL STICK BECAUSE RUBBER MATERIAL GETS VERY SOFT IN HOT WEATHER AND THEN ADHERES TO THE WINDOW, CAUSING IT TO SEAL TIGHT AND NOT ROLL DOWN. ONLY ONE TOUCH ON CONTROLLER AND THE MOTOR STOPS WORKING. NO ADVANCE NOTICE. CHRYSLER WILL FIX THE MOTOR FOR $200 EACH, BUT WILL DO NOTHING TO REPLACE THE RUBBER WINDOW STRIPING THAT IS CAUSING THE PROBLEM. *AK