NHTSA Complaint #10029027 — 2001 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10029027
Vehicle	2001 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	June 17, 2003
Date Filed	July 23, 2003
Mileage	50,599 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

I HAVE A 2001 DODGE DURANGO THAT HAD THE UPPER CONTROL ARM AND LOWER BALL JOINTS WORE OUT PREMATURELY. THE VEHICLE HAS 50599 MILES. TOOK THE VEHICLE IN TO REPAIR THE A/C BLOWER. THE DEALER CALLED TO TELL ME DURING THE TEST DRIVE, THEY HEARD POPPING NOISES IN THE FRONT END. THEY CHECKED THE BALL JOINTS AND CONTROL ARMS AND FOUND THEM TO BE OUT OF TOLERANCE AND NEEDED TO BE REPLACED. QUESTION WHY THE TOOK A "TEST DRIVE" TO CHECK THE A/C BLOWER. I SUSPECT THEY KNEW THERE WAS A PROBLEM WITH THE BALL JOINTS AND CONTROL ARMS ON THIS MODEL AND WANTED TO HAVE IT CORRECTED.*AK

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