NHTSA Complaint #10028705 — 1991 PONTIAC SUNBIRD

MY WIFE AND I HAD A FIRESTONE "FIREHAWK SS WL" PASSENGER CAR TIRE COME APART WHILE WE WERE TRAVELING AT FREEWAY SPEEDS ON INTERSTATE 5 IN NORTHERN CALIFORNIA ON JUNE 25, 2000. WE FILED A CLAIM WITH FIRESTONE TIRE ON JULY 3, 2000 AFTER THE TIRE WAS INSPECTED AT THE LOCAL FIRESTONE STORE WHERE IT HAD BEEN PURCHASED. I WAS REFERRED TO AN "ED" AT THE BRIDGESTONE/FIRESTONE TECHNO CENTER AND WAS TOLD I HAD TO RETURN THE TIRE FOR THEIR INSPECTION. SCOTT AT SCOTT & SMITTY'S FIRESTONE, PACKAGED THE TIRE AND SENT IT TO THE TECHNO CENTER IN JUNE 2000. I THEN SUBMITTED THE REQUIRED (1) INCIDENT REPORT, (2) A COPY OF THE PRELIMINARY ESTIMATE" FROM COURTESY MOTORS (FOR DAMAGES TO THE AUTOMOBILE), (3) A COPY OF THE REPLACEMENT TIRE INVOICE FROM SCOTT & SMITTY'S FIRESTONE (CHICO, CALIFORMIN), AND (4) PHOTOS OF THE TIRE AND DAMAGE TO THE AUTOMOBILE. I RECEIVED NO RESPONSE FROM FIRESTONE AFTER JUNE 27, 2000. I SENT THEM ANOTHER LETTER ON SEPTEMBER 1, 2000 AND SENT THE NHTSA A LETTER ON SEPTEMBER 5, 2000. I SENT A THIRD LETTER TO FIRESTONE ON JANUARY 2, 2001. TO DATE, I HAVE NOT RECEIVED A RESPONSE FROM EITHER ORGANIZATION.*AK