NHTSA Complaint #10028587 — 1989 JAGUAR XJS

SEAT BELTS:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10028587
Vehicle	1989 JAGUAR XJS
Component	SEAT BELTS:FRONT
Date of Incident	October 28, 2002
Date Filed	July 18, 2003
Mileage	83,662 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I REQUEST YOUR INTERVENTION AND INVESTIGATION ON MY BEHALF IN REGARDS TO JAGUAR MOTORCAR'S SEAT BELT FAILURES. SPECIFICALLY, I OWN A 1989 JAGUAR XJS WITH AUTOMATIC SEAT BELTS. THESE BELTS HAVE FAILED NUMEROUS TIMES SINCE OWNING THIS CAR. THE LAST FAILURE OCCURRED NEARLY A YEAR AGO AND IS NOT REPAIRABLE DUE TO NON-AVAILABILITY OF PARTS. THE LOCAL DEALER STATES HE HAS A BACKLOG OF OTHER CUSTOMERS WITH SIMILAR CIRCUMSTANCES. FURTHER, THE DEALER STATES THAT THE AUTOMATED SYSTEM HAS DESIGN ERRORS THAT ARE THE ROOT CAUSE OF THE PROBLEMS. JAGUAR IS SUPPOSEDLY REDESIGNING THE REPLACEMENT PARTS BUT HAS NOT MADE THEM AVAILABLE TO THE DEALERS. PLEASE INQUIRE WITH WHOM EVER YOU FEEL COULD SUPPORT OUR NEEDS IN HAVING A FUNCTIONAL SEAT BELT SYSTEM WITHIN THE CAR. I UNDERSTAND FROM THE DEALER SEAT BELTS AND SEAT BELT SYSTEMS ARE LIFETIME WARRANTED ITEMS.*JB VERY RESPECTFULLY, ROGER W. JOHNSON

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