NHTSA Complaint #10028570 — 2000 VOLKSWAGEN PASSAT

THE ENGINE SHOOK VIOLENTLY AND CONTINUED DURING THE ENTIRE TIME THE ENGINE WAS ON. IT SEEMED TO START AT EVERY IGNITION ACTIVATION, THE PROBLEMS DOES NOT OCCUR WHILE DRIVING OR IDLE. IT HAPPENED EVERY TIME I AM READY TO GO TO WORK!! I TOOK THE CAR THREE TIMES TO THE DEALERSHIP WHILE WARRANTY WAS STILL GOOD - THEY COULD NOT FIND ANYTHING WRONG IN ALL THREE TIMES. THE MAIN INDICATOR HAS ALWAYS BEEN THE "ENGINE SYMBOL W/THE VOLT" SYMBOL THAT GOES ON IN THE DASHBOARD. THE FOURTH TIME IT HAPPENED (PAST THE WARRANTY PERIOD, NOW), IT WENT AWAY WHILE THE DEALER WAS CHECKING IT OUT. AGAIN THE MECHANICS COULD NOT DETECT THE SOURCE OF THE PROBLEM. ON JULY 11, AS I WAS COMING HOME THE PROBLEM AGAIN SHOWED UP. THIS TIME THE DEALER CHANGED AN ENGINE PART "COIL" AND SAID THAT THE COIL WAS THE PROBLEM AND THESE PASSAT CARS HAD THE SAME PROBLEM ALL THE TIME. I AM REALLY MAD BECAUSE I DID NOT EXPECT THE ADDED EXPENSE $620 TOTAL, THE TIME LOST, THE INCONVENIENCE, AND THE LACK OF RESPECT BY THE DEALERS (THESE GUYS BEHAVE AS IF THEY ARE DOING ME A FAVOR, I AM PAYING DEARLY BY CHOOSING WV BRAND). *JB