NHTSA Complaint #10028519 — 2000 NISSAN QUEST

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10028519
Vehicle	2000 NISSAN QUEST
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	July 11, 2003
Date Filed	July 17, 2003
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

WHILE DRIVING HOME AFTER DARK, I MADE A STOP AND WHEN I GOT BACK IN MY 2000 NISSAN QUEST THE HEADLIGHTS WOULD NOT GO ON. AFTER SEVERAL FAILED ATTEMPTS TO GET THEM TO COME ON AND AFTER LOOKING AT THE LIGHT BULBS AND REALIZING THEY WERE NOT BLOWN OUT, I FINALLY MANAGED TO GET ONE LIGHT ON TO DRIVE THE SHORT DISTANCE HOME. WHEN THE HEADLIGHTS WERE LOOKED AT DURING DAYLIGHT HOURS, WE DETERMINED THAT THE CONNECTORS ON BOTH HEADLIGHTS HAD LITERALLY MELTED AWAY. I'D LIKE TO KNOW, SINCE I'VE SEEN AND HEARD OTHER COMPLAINTS, WHAT NISSAN IS DOINIG ABOUT THIS. DURING THIS TERRIBLE EXPERIENCE, I HAD THREE CHILDREN IN THE CAR WITH ME. I DON'T FEEL SAFE DRIVING MY MINIVAN AT NIGHT FOR FEAR OF THE HEADLIGHTS BURNING OUT AGAIN, OR WORSE YET, CAUSING A VEHICLE FIRE!!!*AK

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Other EXTERIOR LIGHTING:HEADLIGHTS Complaints

#10199683 — August 15, 2007 — THE HEADLIGHT BULBS CONTINUE TO BURN OUT AND DURING THE LAST REPLACEMENT OF THE BULBS, THE COLLARS RETAINING THE WIRI...

#10110055 — February 7, 2005 — YOUR CLOSED DEFECT INVESTIGATION INTO THIS MATTER STATED THAT IT WAS A DEFECTIVE BULB THAT WAS USED UNTIL JULY OF 199...

#10096593 — October 12, 2004 — THE HEAD LIGHT BULBS DID NOT WORK UNLESS THE HARNESS WAS ADJUSTED. THIS PROBLEM OCCURRED FREQUENTLY. *JB *SC

#10088109 — August 18, 2004 — BOTH OF MY HEADLIGHTS JUST STOPPED WORKING AT THE SAME TIME. MY MECHANIC STATED THE CONNECTORS MELTED. WHEN HE TRIE...

#10087527 — August 9, 2004 — CONSUMER COMPLAINED THAT THE HEADLIGHTS GO OUT INTERMITTENTLY WHILE DRIVING AT NIGHT. DEALER WAS NOTIFIED AND THEY RE...

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