NHTSA Complaint #10025766 — 1998 DODGE CARAVAN POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10025766
Vehicle	1998 DODGE CARAVAN
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 6, 2003
Date Filed	July 9, 2003
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

I HAVE A 1998 DODGE CARAVAN WITH A TRANSMISSION PROBLEM AT 65,000 MILES WITH A COST OF REPAIR AT $2140.00, THE DEALER TELLING ME I HAVE A 15% OFF TOTAL COST TO FIX. AN ACTUAL REPLACEMENT IS A $2600.00, A REBUILT AT THE COST OF 2,140.00. A COMPLAINT HAS BEEN MADE WITH CHRYSLER, WITH NO RESPONSE FROM THEM AS YET. THE DEALER SAID THE WOULD CONTACT THE ZONE MGR, BUT NOT AVAILABLE FOR ME FOR AT LEAST A WEEK. WHEN I ASKED WHY THIS WOULD HAPPEN, THE DEALER DID REPLY, WELL, THE VAN IS 5 YEARS OLD. MEANING? A DISPOSABLE VAN AT 5 YEARS OR 50,000 WHICH EVER COMES FIRST. RIDICULOUS! *AK

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