NHTSA Complaint #10025604 — 1999 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10025604
Vehicle	1999 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	April 20, 2002
Date Filed	July 8, 2003
Mileage	72,823 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

ENGINE EXPERIENCED SUDDEN BREAKDOWN. DEALER SAID THAT SLUDGE BUILDUP (DUE TO SUSPECTED BUT NOT VERIFIED POOR MAINTENANCE) WAS CAUSE. INDEPENDENT MECHANICS VERIFY THAT THERE WAS NO SLUDGE BUILDUP, BUT LACK OF OIL, PROBABLY FROM FAILED OIL PUMP. OWNERS CAN CONFIRM MAINTENANCE EXCEEDING RECOMMENDED STANDARADS FOR THE 18 MONTHS/30K MILES PRIOR TO ENGINE BREAKDOWN. VWOA REFUSES TO TAKE RESPONSIBILITY AND ALLEGES THAT ENGINE PROBLEMS COULD HAVE STARTED PRIOR TO THE ABOVE-MENTIONED MAINTENANCE PERIOD.*AK

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