NHTSA Complaint #10025418 — 2003 SATURN ION

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10025418
Vehicle	2003 SATURN ION
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 19, 2003
Date Filed	July 4, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MARCH 22, 2003 I PURCHASED AN SATURN ION 3. WITHIN THE 1ST THE WEEK THERE WAS PROBLEMS STARTING THE CAR. THE CAR WAS IN FOR SERVICE 2 TIMES IN 2 WEEKS. FINALLY THE ENGINE LIGHT STARTED FLASHING (3RD TIME). SUPPOSEDLY THE CAR WAS FIXED. 3 DAYS LATER THE DEALER'S SERVICE DEPARTMENT CALLED ME AT SATURN CORP.'S REQUEST TO IMMEDIATELY RETURN THE CAR AS THE ENGINE COULD BLOW UP. THE ENGINE HAD A CRACKED CYLINDER WHICH CAUSED COOLANT TO LEAK INTO THE ENGINE WITH ABOUT 650 MILES. ALSO, ANOTHER SATURN ION WITH 2500 MILES WAS SITTING IN THE DEALER'S LOT WITH A CRACKED CYLINDER IN THE ENGINE. I WAS RELEASED FROM THE SALE ON APRIL 17, 2003. I TOOK A 2ND SATURN ION 3 ON APRIL 17, 2003. THIS CAR HAS JERKY STEERING PROBLEMS COMING OUT OF TURNS AND SEVER TRANSMISSION PROBLEMS. THE CAR KICKS WHEN TURNING ON THE IGNITION, ENGINE GETS RACKETING WHEN PUT INTO REVERSE, WHEN CHANGING GEARS - KICKS, SLIDES, AND WILL SURGE, AND BOUNCE THROUGH GEARS BETWEEN 30 MPH TO ABOVE 70 MPH. THE SERVICE MANAGER SAID, "ALL THE IONS DRIVE THIS WAY. THERE'S NOTHING WRONG WITH THE CAR". THIS CAR HAS BEEN IN FOR SERVICE 4 TIMES. EACH TIME THE CAR IS RETURNED WORSE THAN THE TIME BEFORE.*AK

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