NHTSA Complaint #10024970 — 2002 CHRYSLER TOWN AND COUNTRY

LINCOLN TOWN AND COUNTRY WOULD STALL WHEN SHIFTING. *MR AROUND 1K MILES THE VEHICLE HAD BECOME HARD TO SHIFT AND WOULD STALL. THE CONSUMER HAD TAKEN THE VEHICLE FOR A RECALL AND FELT IT WAS A MISTAKE BECAUSE THE VEHICLE DID NOT RUN THE SAME SINCE. ON A FEW OCCASIONS MOISTURE FILLED THE VEHICLE AS FAR BACK AS THE MIDDLE SEATS. WHEN THE VEHICLE STOPPED IN THE STREET OR AT IDLE IT SEEMED AS IF THE TIMING WAS SLOW. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND SMOOTHED OUT. THE CONSUMER ALSO HEARD A NOISE IN THE MOTOR WHICH TURNED ABOUT 1700-1750 RPM'S, AND A LOUD SOUND HAD COME FROM THE ENGINE AREA. (THE NOISE HAD BECOME INTERMITTENT) WHILE TRAVELING, THE CONSUMER VIEWED SMOKE AND OR STEAM IN WHICH THEY WERE UNSURE OF WHERE IT WAS COMING FROM BUT WHEN THEY LOOKED UNDER THE HOOD EVERYTHING LOOKED FINE. THE DEALER WAS UNABLE TO FIX THE PROBLEM. THE CONSUMER THOUGHT THAT SOMETHING WAS WRONG WITH THE A/C BUT NOT SURE BECAUSE OF OTHER NOISES. THE VEHICLE ALSO NEEDED A MUFFLER AND A RESONATOR. *SCC *JB