NHTSA Complaint #10024228 — 2001 FORD FOCUS

THE LEFT SIDE BUMPER PLASTIC RATTLED AND THE TAIL PIPE HIT THE BUMPER WHICH MADE A RATTLE NOISE. THE DEALER PLACED A RUBBER SPACER BETWEEN THE BUMPER AND THE BODY, THE BUMPER WAS NOW LOWER AND HITTING THE TAIL PIPE EVEN MORE BECAUSE OF THE RUBBER SPACER, WHICH WAS FALLING OUT. THE SCREWS WHICH HELD THE BUMPER AND BODY TOGETHER WERE VISIBILE. FINALLY THE CONSUMER WAS TOLD IT WAS THE DESIGN OF THE VEHICLE AND THE PROBLEM COULD NOT BE CORRECTED. *SCC *JB