NHTSA Complaint #10023578 — 1996 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10023578
Vehicle	1996 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 13, 2003
Date Filed	June 23, 2003
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

96 WINDSTAR 3.8L ENGINE .BLOWN HEAD GASKET .90,000 MILES ON VEHICLE. DEALER QUOTE $1500. -$1800. TO REPAIR HEAD GASKET. SERVICE MANAGER SUGGESTED REPLACE ENGINE $4000. SERVICE MANAGER ADMITTED THERE IS A DEFINITE PROBLEM WITH THIS ENGINE FORD KNOWS OF THE PROBLEM . THE SERVICE MANAGER GAVE ME THE TELEPHONE # FOR FORD CUSTOMER COMPLAINTS AND WISHED ME GOOD LUCK. THREE INDEPENDENT MECHANICS TOLD ME THERE IS DEFINITELY A PROBLEM WITH THE 3.8L ENGINE AND WINDSTARS. ONE OF THE MECHANICS " 9 OUT OF 10 WINDSTARS BLOW HEAD GASKETS". HIS SUGGESTION OF VEHICLES TO AVOID WHEN SHOPPING FOR A VEHICLE -------------FORD WINDSTAR-------- FORD DEALER OFFERED TO TAKE MY WINDSTAR IN TRADE AND THEY WOULD RE-WHOLESALE THE VEHICLE NOT REPAIR IT. NO THANKS FORD WILL BE LAST ON MY LIST OF VEHICLE'S TO OWN." MADE IN AMERICA AND PROUD OF IT" ??? HOW ABOUT IT FORD? *NLM

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