NHTSA Complaint #10023341 — 1998 DODGE DURANGO

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10023341
Vehicle	1998 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	February 7, 2001
Date Filed	June 18, 2003
Mileage	41,679 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CHECK ENGINE LIGHT CAME ON; CRACKED LEFT CYLINDER HEAD AT 40,000 MILES. DEALER REPAIRED UNDER WARRANTY; CLAIMS TO NOT KNOW WHY HEAD CRACKED. EXACTLY 40,000 MILES LATER, LEFT CYLINDER HEAD CRACKED AGAIN. DEALER WILL NOT REPAIR; CAR IS 3 MONTHS OUTSIDE OF EXTENDED WARRANTY. DEALER STILL CAN'T GIVE REASON FOR CYLINDER HEAD FAILURE. OTHER MECHANICS/DEALERS BELIEVE CYLINDER HEADS FAIL DUE TO FAULTY CASTING. *NLM THERE WAS A SCRAPING NOISE WHEN THE STEERING WHEEL WAS TURNED. THE SERVICE DEALER FOUND INTERNAL DAMAGE IN THE CLOCKSPRING AND REPLACED THE UNIT. THE CONSUMER REQUESTED REIMBURSEMENT. *SCC

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