NHTSA Complaint #10023266 — 2000 PONTIAC GRAND AM

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10023266
Vehicle	2000 PONTIAC GRAND AM
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 31, 2003
Date Filed	June 17, 2003
Mileage	34,572 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

THERE IS CONSISTENT, LOUD CLICKING FROM THE INTERNAL ENGINE. THE WARRANTY WAS ABOUT TO EXPIRE AND THE DEALER WHERE I BOUGHT THE CAR REFUSED TO WORK ON THE CAR. AFTER ANOTHER DEALER BROUGHT THE CAR TO THEM, THEY AGREED TO WORK ON THE CAR. PONTIAC GM WAS CONTACTED. GM SAID THAT THERE IS A DESIGN PROBLEM WITH SOME OF THESE PONTIAC GRAND AM'S. THEY SAID THAT WHEN THE ENGINEERS COME UP WITH A FIX, IT WILL BE FIXED. THIS WAS 3 MONTHS AGO AND NOTHING HAS BEEN DONE. I CANNOT TRADE THE CAR IN BECAUSE OF THESE PROBLEMS. THE CAR HAS BEEN FIXED UNDER WARRANTY THREE TIMES AND BEEN TOWED IN TO THE DEALER TWICE. I HAVE COMPLAINED TO NO AVAIL. *JB

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