NHTSA Complaint #10021267 — 2003 FORD FOCUS WHEELS

Complaint Details

ODI Number	10021267
Vehicle	2003 FORD FOCUS
Component	WHEELS
Date of Incident	May 13, 2003
Date Filed	June 8, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEEL WAS DAMAGED ABOUT A MONTH AGO. DEALERSHIP FOUND WHEEL WAS CONSIDERED BY FORD TO BE A PRODUCTION ONLY PART AT THIS TIME. THE WHEEL WON'T BE AVAILABLE TO THE PUBLIC OR DEALERSHIPS UNTIL OCTOBER. NEEDLESS TO SAY THE SPARE WON'T WAIT UNTIL OCTOBER. CONSUMER CONTACTED FORDS CUSTOMER SERVICE CENTER AND WAS TOLD THAT THERE WAS NOTHING THEY COULD OR WOULD DO TO HELP. THIS IS A MAJOR SAFETY ISSUE AS CONSUMER WAS FORCED TO DRIVE ON A SPARE FOR A PROLONGED PERIOD OF TIME. *TT

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#10155144 — April 12, 2006 — DT*: THE CONTACT STATED WHILE DRIVING 55MPH A GRINDING NOISE WAS HEARD COMING FROM THE WHEELS. UPON INSPECTION THE ...

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