NHTSA Complaint #10021088 — 1997 CHEVROLET ASTRO ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10021088
Vehicle	1997 CHEVROLET ASTRO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 18, 2003
Date Filed	June 5, 2003
Mileage	63,005 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

MY PROBLEM IS THAT I HAVE A 1997 CHEVROLET ASTRO VAN WITH 63,005 MILES ON IT AND THE MAIN BEARINGS FAILED. I TOOK IT MY LOCAL DEALER FOR A OIL PRESSURE DROP, AND THEY INFORMED ME THAT THE BEARINGS WERE BAD. AFTER SOME INVESTIGATING ON THE INTERNET I HAVE FOUND THAT CHEVROLET MAY HAVE BEEN AWARE OF A PROBLEM WITH THE BEARINGS, HAVING ISSUED A TSB[87-61-22]. NOW THAT A NEW ENGINE HAS BEEN INSTALLED AT MY COST OF $4600, I AM LOOKING FOR SOME HELP OR INFORMATION ON HOW TO RECOUP SOME OR ALL OF THE COST. I HAVE HAD ALL POSSIBLE MAINTENANCE DONE AND ALL RECALL WORK DONE SINCE 1997. CHEVROLET HAS INFORMED ME THAT SOME RECALL WORK WAS NOT DONE, BUT MY DEALER RECORDS SHOW IT HAS BEEN DONE.*AK

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