NHTSA Complaint #10021072 — 1999 CADILLAC DEVILLE

SUSPENSION:REAR:AXLE:SPINDLE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Vehicle Towed

Complaint Details

ODI Number 10021072
Vehicle 1999 CADILLAC DEVILLE
Component SUSPENSION:REAR:AXLE:SPINDLE
Date of Incident
Date Filed
Mileage 29,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State OH

Consumer Description

I HAVE A 1999 CADILLAC DEVILLE, THERE IS A PROBLEM WITH THE REAR SUSPENSION KNUCKLE ASSEMBLY, I HAVE HAD THIS CAR TO 2 DIFFERENT DEALERS, THE SECOND DEALER, LAST SUMMER, REPLACED THE REAR STRUTS & STABILIZER BAR WHICH DID NOT RECTIFY THE SITUATION WHEN AMBIENT TEMPERATURES ARE ABOVE 60 DEGREES, I HEAR A "FIERCE" SCREECH/SCRUNCH SOUND FROM THE REAR SUSPENSION, I HAVE GONE ROUND & ROUND WITH CADILLAC CUSTOMER SERVICE & THE DEALERS, NOW THAT THE CAR IS NO LONGER UNDER WARRANTY CADILLAC DOESN'T WANT ANYTHING TO DO WITH IT. I HAD MY OIL CHANGED & THE TIRES ROTATED LAST WEEK & WHILE THEY WERE UNDER THE CAR I HAD THEM TO LOOK AT THE REAR SUSPENSION, THEY SAID IT NEEDED A NEW KNUCKLE ASSEMBLY & THE DEALER KNEW BETTER THAN REPLACE REAR STRUTS WITH THIS TYPE OF NOISE. IT SEEMS THAT NOURSE CADILLAC IN DELAWARE RAN UP A BIG TAB & BILLED IT TO CADILLAC (WARRANTY) AND AS SOON AS THEY MADE THEIR MONEY THEY WANTED NOTHING MORE TO DO WITH THE CAR SO NOW I AM STUCK. A CAR OF THIS MAGNITUDE & PRICE SHOULD NOT HAVE REAR COMPONENTS WEARING LIKE THIS, I ONLY HAVE 77,000 MILES ON THE CAR & I DO NOT DRIVE IT HARD....WHAT DO I DO?*AK

Related Complaints for the 1999 CADILLAC DEVILLE

Recent Complaints for the 1999 CADILLAC DEVILLE

#11473700 ENGINE The contact owns a 1999 Cadillac DeVille. The contact stated while driving 65 MPH, the vehicle started overheating. T...
#11362669 UNKNOWN OR OTHER HI.MY CAR CADILLAC DE VILLE DE ELEGANсе1999 42000 MILES 1 TIME CHANGED THE WHEEL. TELL US WHAT THE INITI...
#11348511 UNKNOWN OR OTHER CAR OVERHEATED WHILE ON FREEWAY ENGINE TURNED OFF LEFT ME WITH NO STEERING OR BRAKES.WHEN CAR WAS BULIT TOO SHORT. O...
#11019559 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE TL* THE CONTACT OWNED A 1999 CADILLAC DEVILLE. WHILE MAKING A TURN, ANTI-FREEZE SPILLED ONTO THE CONTACT'S FOOT. THE ...
#10895992 STRUCTURE:BODY MY CLEAR COAT PAINT IS PEALLING ON THE HOOD AND ROOF REALLY BAD.
Check any vehicle history by VIN - Free vehicle history report