NHTSA Complaint #10021021 — 1999 FORD E-SERIES TIRES

Complaint Details

ODI Number	10021021
Vehicle	1999 FORD E-SERIES
Component	TIRES
Date of Incident	May 24, 2003
Date Filed	June 4, 2003
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY FIRESTONE STEELTEX R4S II LT225/75R16 E FROM THE OUTSIDE REAR PASSENGER TIRE HAD SEPARATED IN ONE BIG CHUNK, CAUSING DAMAGE TO THE BASEMENT COMPARTMENTS. I BROUGHT THE DAMAGED TIRES TO FIRESTONE DEALER IN HAYWARD FOR INSPECTION SINCE THIS IS THE 3RD TIME I HAD A TREAD SEPARATION ON THE R4S STEELTEX TIRES. I WAS TOLD THAT THIS TIRES ARE GOOD AND THAT THEY HAVE NOT HEARD OF ANY COMPLAINTS. HAVE SINCE REPLACED ALL OF MY TIRES (7 TOTAL) WITH A BRAND NEW STEELTEX R4S TIRES SINCE IT WAS DETERMINED BY FIRESTONE THAT MY TIRES WAS MANUFACTURED ON THE 36TH MONTH OF 1998, EVEN THOUGH THE TREAD WAS STILL LOOKS GOOD, I ONLY HAVE 16K MILES ON MY RV. I WAS TOLD THAT THE LIFE SPAN OF THE TIRES IS 6 YEARS. PLEASE LET ME KNOW WHAT IS THE OUTCOME OF THIS INVESTIGATION. SINCERELY, CESAR CALARA. *NLM

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