NHTSA Complaint #10020869 — 2003 VOLKSWAGEN NEW BEETLE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10020869
Vehicle	2003 VOLKSWAGEN NEW BEETLE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 20, 2003
Date Filed	June 2, 2003
Mileage	489 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TRANSMISSION - INTERMITTENTLY WILL NOT SHIFT FROM REVERSE TO DRIVE. OCCURRED BEGINNING THE THIRD WEEK AFTER PURCHASE OF THIS BRAND NEW CAR. TOOK TO DEALERSHIP - THEY ADJUSTED TRANSMISSION BUT SAID THEY CANNOT REPLICATE THE PROBLEM SO I WILL HAVE TO WAIT UNTIL IT GETS WORSE OR LEAVE IT UNTIL THEY EXPERIENCE THE PROBLEM. NOW THE TRANSMISSION (AS OF 1 WEEK AGO) OCCASIONALLY "SLAMS" INTO FIRST AND SECOND GEAR. I AM SCHEDULING ANOTHER SERVICE WITH THE DEALER. I ADVISED THEM THE FAILURE TO SHIFT FROM REVERSE TO DRIVE IS A SAFETY HAZARD (I HAVE BEEN ALMOST REAR ENDED 3 TIMES IN A PARKING GARAGE). THEY ARE NOT THE LEAST BIT CONCERNED. I ASKED FOR A NEW REPLACEMENET CAR SINCE IT HAD 500 MILES ON IT AT THAT POINT - THEY WOULD NOT EVEN DISCUSS THIS. I AM NOT OPTIMISTIC AS THEY WILL LIKLEY GIVE ME THE "WE CANNOT REPLICATE THE PROBLEM - YOU WILL HAVE TO WAIT UNTIL IT GETS WORSE" ROUTINE. THIS IS A SAFETY HAZARD. I WANT A NEW CAR OR A NEW TRANSMISSION.*AK

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