NHTSA Complaint #10018595 — 2001 CHRYSLER SEBRING CONVERTIBLE STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10018595
Vehicle	2001 CHRYSLER SEBRING CONVERTIBLE
Component	STRUCTURE:BODY:DOOR
Date of Incident	May 12, 2003
Date Filed	May 13, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

THE CHROME PLATE ON THE INTERIOR DOOR HANDLE HAS "SPLIT". THIS HAS CAUSED ME TO CUT MY FINGER ON SEVERAL OCCASIONS WHEN OPENING THE DOOR. I HAVE ASKED TWO DEALERS TO REPAIR THE HANDLE. I AM TOLD THAT IT WILL COST IN EXCESS OF $500.00 TO REPLACE THE ENTIRE DOOR PANEL. I FIND IT DIFFICULT TO BELIEVE THIS EXPENSE TO REPLACE A $10-15.00 PART. IT WAS A "DEFECT" IN THE PRODUCTION OF THE HANDLE, NOT ABUSE, THAT HAS CREATED THIS SITUATION. I WAS IN TOUCH WITH CUSTOMER "DISSERVICE" ON ONE OCCASION, BUT THEY HAVE NOT RETURNED ANY OF MY CALLS SINCE.*JB

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