NHTSA Complaint #10017130 — 1994 MERCURY VILLAGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire 2 Injuries

Complaint Details

ODI Number	10017130
Vehicle	1994 MERCURY VILLAGER
Component	ELECTRICAL SYSTEM
Date of Incident	April 25, 2003
Date Filed	May 6, 2003
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	2
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY WIFE AND KIDS WHERE PULLING OUT OF THE GARAGE WHEN SMOKE BEGAN TO FILL THE VEHICLE. SHE TURNED THE VEHICLE OFF AND TOOK THE KIDS OUT OF THE VEHICLE. A FEW MINUTES LATER THE CAR WAS IN AN INFERNO. I SPOKE TO FORD AND THEY INITIALLY DENIED ANY RECALLS ON THE VEHICLE BUT I FOUND A COUPLE ON MY OWN THROUGH YOUR WEB SITE. ONCE THAT WAS MADE KNOWN TO FORD THEY SIMPLY STATED THAT I WAS SENT LETTERS TO HAVE THE REPAIRS MADE SO THEY HAVE NO LIABILITY. THIS IS WRONG I'M SURE. MY WIFE AND TWO SMALL CHILDREN COULD HAVE BURNED TO DEATH! WHAT RECOURSE DO I HAVE IN THIS CASE? *NLM

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