NHTSA Complaint #10016869 — 1999 OLDSMOBILE ALERO VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10016869
Vehicle	1999 OLDSMOBILE ALERO
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	April 29, 2003
Date Filed	May 1, 2003
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

DRIVERS SIDE WINDOW MECHANISM BROKEN. WINDOW FELL WHILE DRIVING ON INTERSTATE. WHAT WAS FOUND AFTER DOOR INSIDE PANEL TAKEN OFF WAS MANY BROKEN PLASTIC CLIPS. THESE CLIPS ATTACH TO THE WINDOW AND WINDOW REGULATOR. AFTER INVESTIGATION THROUGH SEVERAL OLDS DEALERS AND USED CAR PARTS DEALERS WAS THAT THIS IS A KNOWN PROBLEM FOR WHICH A SERVICE BULLETIN IS IN EFFECT. OF NOTE, YOU CANNOT PURCHASE REPLACEMENT CLIPS FOR THE WINDOW. IN ORDER TO CORRECT THE PROBLEM, YOU MUST PURCHASE THE ENTIRE WINDOW MOTOR, REGULATOR AND CLIPS FOR WHICH ARE NOT GUARANTEED TO NOT BREAK AGAIN. THIS UNIT COSTS OVER $250. WE FEEL THAT THIS IS A SAFETY VIOLATION DUE TO THE FACT THAT THE SLIGHTEST NICK IN THE WINDOW CAN CAUSE FATAL DAMAGE IF DRIVEN DOWN THE ROAD.

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