NHTSA Complaint #10016867 — 2001 CHRYSLER TOWN AND COUNTRY

AIR BAG ALERT LIGHT COMES ON REPEATEDLY WHILE DRIVING AND WHEN DOING SO THE AIR BAG IS NO LONGER FUNCTIONAL. THE DURATION OF THIS EVENT CAN BE FROM TEN SECONDS TO TWENTY MINUTES. HAVE TAKEN IT TO NUMEROUS CHRYSLER DEALERS WHO IN EACH INSTANCE STATE THAT THEY CANNOT DUPLICATE THE PROBLEM. WE HAVE LOST AT A MINIMUM TWENTY DAYS OF TIME THAT THE CAR WAS IN THE SHOP FOR THIS COMPLAINT. THE MOST RECENT WAS VISIT (4/30-5/1/03) AND WERE TOLD THE PROBLEM WAS REPAIRED. NOT SO. THE FIRST TIME THE CAR WAS DRIVEN ON 5/1/03 THE LIGHT AGAIN CAME ON. MY CONCERN IS WITH THE DEALER'S ADVISORY THAT THE AIR BAG IS NOT FUNCTIONING WHEN THE LIGHT IS ON AND THIS COULD RESULT IN A CATASTROPHIC INCIDENT. THE VEHICLE HAS BEEN INSPECTED FOR THIS PROBLEM REPEATEDLY AT VERGER CHRYSLER IN COOS BAY, OREGON AND FISHER CHRYSLER IN YUMA, ARIZONA.