NHTSA Complaint #10016206 — 2000 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10016206
Vehicle	2000 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	March 15, 2003
Date Filed	April 19, 2003
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

I HAVE A 2000 FORD FOCUS ZTS AUTOMOBILE WITH APPROXIMATELY 10000 MILES. I JUST HAD A PROBLEM WITH THE ELECTRIC LOCK SYSTEM. THE ELECTRIC LOCK DOOR ACTUATOR IN THE RIGHT REAR DOOR FAILED. THE ENTIRE LOCKING SYSTEM STOPPED WORKING AND THE RIGHT FORWARD AND LEFT REAR DOORS BOTH LOCKED CLOSED. THE DOORS WERE NOT ABLE TO BE OPENED MANUALLY FROM THE INSIDE OR OUTSIDE. THIS BOTHERS ME BECAUSE I FEEL A POSSIBLE ENTRAPMENT SITUATION COULD RESULT IF THIS OCCURS AS A RESULT OF A TRAFFIC ACCIDENT OR WATER SUBMERGED. MY FAILURE OCCURRED AS I WAS LOADING THE CAR FOR MY TRIP HOME FROM WORK. I MAY HAVE HAD THE RIGHT REAR AND LEFT FRONT DOORS OPEN AT THE TIME OF THE FAILURE, WHICH MAY EXPLAIN WHY THEY WERE NOT AFFECTED. NORMALLY, THE DOORS WILL OPEN FROM THE INSIDE EVEN IF LOCKED. THIS FAILURE OVERRIDES THAT SAFETY FEATURE. *JB

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