NHTSA Complaint #10015664 — 2001 CHRYSLER TOWN AND COUNTRY

NAR 04/10/2003 THE CONSUMER EXPERIENCED FOUR DIFFERENT OCCASIONS WHERE THE VEHICLE WAS MALFUNCTIONING, THE CHECK ENGINE WOULD FLASH ON AND THE VEHICLE WOULD START SHAKING, AND WOULDN'T MOVE. THE CAR HAS BEEN PLACED IN THE SHOP SEVERAL TIMES AND THE PROBLEM WAS NOT IDENTIFIED UNTIL AFTER THE 4 INCIDENT AND IT WAS DETERMINED THAT THE VEHICLE NEEDED AND ENTIRE TRANSMISSION. THE CONSUMER HAS MADE REPEATED INQUIRES TO THE DEALERSHIP AND STILL NO RESPONSE, THE VEHICLE IS UNSAFE AND CANNOT BE ADEQUATELY REPAIRED. PLEASE GIVE ACCEPTABLE SOLUTION IN REPAIRING VEHICLE. *CB