NHTSA Complaint #10014155 — 1999 CHRYSLER CONCORDE

THIS IS THE MESSAGE THAT I SENT TO CHRYSLER CORPORATION ON 4/8/2003. I AM HAVING A PROBLEM WITH THE ITEMS BELOW. THE CAR IS A 1999 CHRYSLER CONCORDE LXI. I PURCHASED IT USED SEPT. 2002. I CURRENTLY HAVE 46201 MILES ON THE CAR AND BY LOOKING AT THE INFORMATION ON YOU WEBSITE SEE THAT I AM NOT THE ONLY INDIVIDUAL TO HAVE THESE PROBLEMS. MY REAR DRIVER'S SIDE WINDOW IS NOT WORKING. IT WORKED WHEN I PURCHASED THE CAR, BUT NOW IT DOESN'T EVEN GO DOWN. I AM HAVING IT REPLACED, BUT AM NOT HAPPY THAT A CAR ONLY 3 YEARS OF AGE HAS SUCH A PROBLEM. I HAVE ALREADY DONE MY RESEARCH AND HAVE REALIZED THAT I HAVE PURCHASED A CAR WITH NUMEROUS PROBLEMS. ALSO, THE FRONT PASSENGER DOOR LOCK MECHANISM (ACTUATOR) ALSO HAS TO BE REPLACED. IT IS CURRENTLY MAKING A VERY LOUD PITCHED NOISE WHEN ACTIVATING THE LOCKING FEATURE. THE UNLOCK DOESN'T MAKE THE NOISE. I WOULD APPRECIATE A RESPONSE ABOUT THIS INFORMATION. I WILL ALSO BE CONTACTING THE NHTSA ABOUT THESE ISSUES SO THEY ARE AWARE OF THEM. WHEN AT THE DEALER TODAY, 4/8/2003, THE SERVICE PERSON SAID THAT THE DOOR LOCK MECHANISM HAS BEEN A CONSISTENT PROBLEM. I REALLY DON'T THINK THAT I WILL BE PURCHASING OR PERSUADING AN INDIVIDUAL TO PURCHASE A CHRYSLER PRODUCT. SINCERELY, [XXX]. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR