NHTSA Complaint #10013817 — 2002 HONDA CIVIC SUSPENSION:FRONT:MACPHERSON STRUT

Complaint Details

ODI Number	10013817
Vehicle	2002 HONDA CIVIC
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	March 27, 2003
Date Filed	April 2, 2003
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TOOK MY 2002 CIVIC TO THE DEALER FOR ROAD VIBRATION, AUDIBLE POPPING FROM FRONT END WHEN APPLYING THE BRAKES (INCLUDES FEELING THE "POP" THROUGH THE BRAKE PEDAL) CLUNKING AND POPPING WHEN TURNING THE STEERING WHEEL, CLUNKING AND POPPING WHEN ENCOUNTERING ANY BUMPS. SYMPTOMS ARE GETTING PROGRESSIVELY WORSE. ADVISED BY DEALER THAT THIS IS A PROBLEM WITH THE CIVIC......MAY TAKE UPWARDS OF THREE WEEKS TO GET PARTS......MAY EVENTUALLY TURN INTO A RECALL.......MEANWHILE, CONTRARY TO ANYONE WITH ANY TYPE OF COMMON SENSE, HONDA EXPECTS US TO KEEP DRIVING THE CAR. I ASKED IF THEY WOULD RECOMMEND ANYONE IGNORING THE SYMPTOMS,...THEY SAID NO!. BUT STILL EXPECT ME TO DRIVE THE VEHICLE. TYPICAL ATTITUDE THAT NOTHING WILL BE DONE UNTIL SOMEONE GETS KILLED! *NLM

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#10118103 — April 19, 2005 — EXPERIENCED SEVERE FRONT END VIBRATION, HAD TO REPLACE LEFT AND RIGHT FRONT STRUTS AND STRUT BEARINGS. HONDA WAS AWAR...

#10065915 — April 11, 2004 — WHILE DRIVING AT ABOUT 50 MPH HEAR A NOISE AND LOST CONTROL OF THE CAR. STILL HOLDING THE STEERING WHEEL. *JB

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